- Italy
- Who we are
- How to book & Cancellation Policy
How to book
Book your luxury holidays in Italy with us!
Booking is very simple:
Luxury Hotels, Authentic Experiences, and Wellness
1) Choose the hotel or experience you are most interested in
2) Calculate the cost of your holiday in Italy online
3) View the quote and check if the room is available (a) or on request (b)
a. The room is available – fill out the form with your personal details and credit card information through our secure payment platform. At the time of booking, you will only be asked for a deposit, while the balance must be paid within 30 days of arrival.
Note: Some hotels may require different payment methods. These will be specified during the online booking process before the final confirmation.
b. The room is on request – fill out the form with your personal details. Within 24 business hours, you will receive confirmation of availability or an alternative to your request, along with an explanation of the payment method required by the hotel. The request is not binding!
4) The booking will be confirmed and you will receive via email:
a. A voucher to print and present upon arrival at the hotel
b. Useful information about your destination
c. Useful contacts
All bank fees are the responsibility of the customer.
Account holder: Destination Italia S.p.A.
BANK: Viva Payment Services S.A. - Italian Branch
IBAN: IT27F3608701600404040884392
SWIFT/BIC: VPAYITM2
Note: For customers with accounts outside the EEA (European Economic Area) – Please use the following details:
Company: Destination Italia S.p.A.
BANK: INTESA SAN PAOLO SPA
IBAN: IT14G 03069 17312 10000 0006422
SWIFT/BIC: BCITITMMXXX
5) Once the booking is confirmed, you will receive via email:
a. A voucher to print and present upon arrival at your hotel
b. Invoice
c. Useful information about your destination
d. Useful contacts
Note: CharmingItaly.com does not apply any booking fees, there are no extra costs for using your credit card, and you can rest easy with the guarantee of carefully selected products by industry experts!
Please also review our Cancellation Policies:
Before any payment or confirmation, the cancellation policy required by each hotel will always be clearly indicated if it differs from the policy of CharmingItaly.com.
Below is the cancellation policy of CharmingItaly.com, which, as mentioned above, may vary depending on the selected hotel:
- 50% penalty for cancellations from 15 to 8 days before the arrival date
- 75% penalty for cancellations from 7 to 4 days before the arrival date
- 100% penalty for cancellations from 3 days before the arrival date, no-show, or early departures.